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FAQ

What materials are your products made from?

Our cookie cutters and stamps are crafted from premium, food-safe PLA (Polylactic Acid), an eco-friendly material derived from renewable resources. PLA is non-toxic, safe for food contact, and ensures durability for repeated use in your baking and decorating projects.

Are your products dishwasher safe?

Our products are not dishwasher safe. Warm hand wash only.

Can I personalise or customise a cookie cutter or stamp?

Yes! Simply get in touch using the form above and we'll be happy to help. Check out our range of custom cookie cutters here.

How long does shipping take?

All orders are shipped from our Melbourne studio.

  • Australia: 1 - 2 business days (express) | 3 - 5 business days (standard)
  • New Zealand: 4 - 8 business days
  • United States & Canada: 5 - 10 business days
  • United Kingdom: 5 - 10 business days
  • Other International: 8 - 15 business days

Do you offer international shipping?

Yes, we ship our products globally. Head to checkout to see our low-cost international shipping rates.

Can your products be used for materials other than fondant?

Yes! We've had customers use our stamps for projects involving clay, slime and more.

What should I do if I have a problem with my order?

If you encounter any issues with your order, please reach out to our customer service team using the form above. Provide your order number and a brief description of the issue, and we will assist you promptly.